Shipping & Handling

HOBBYCOOL SHIPPING AND HANDLING

 

There are 2 key factors which will affect the time your receive orders.

1. Handling time:
After receive your order, we need some time to test the product to ensure it is in perfect condition. The exact processing time varies depending on the item. The average processing time is 2-3 working days but this can also be affected by the item’s stock status. For small quantity orders, the processing time is 2-3 working days while larger quantity orders may require 3-5 working days.

* You can also place the order in our Amazon Store (amazon.com) and benefit the Two Days Prime Shipping

2. Shipping methods:
When you order from HOBBYCOOL.com, you will receive a confirmation email. Once your order is shipped, we will send email with tracking information for your order’s shipment or you can login to your account at HOBBYCOOL.com and check shipping details. You can choose your preferred shipping method on the Order Information page during the order checkout process. HOBBYCOOL.com offers different shipping methods for you:

Shipping from China

Shipping Type

Country

Shipping Time

Standard Shipping (ePacket or Registered Airmail)

United States,Canada

7-14 business days

Australia, New Zealand, Singapore

10-20 business days

United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,
Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

10-20 business days

Brazil and Mexico

20-35 business days

Russia

20-35 business days

Other countries

10-25 business days

Singapore & China (EMS or DHL)

All countries except those listed below

6-10 business days

Brazil and Russia

10-25 business days

Expedited Shipping(DHL)

Worldwide

4-7 business days

Note: 
1. It is buyer’s liability to cover any import tax in your own country.
2. Expedited shipping cannot be sent to P.O Box address and telephone number is a must for order shipping
3. At logistics peak period (like Xmas), the delivery time maybe delayed
4. Russian customers: Please fill in receiver’s full name in the order due to new policy of Russian customs.

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